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Mobile App - Order Management ​

The Orders section allows you to manage all customer orders, view them, and track their status in real time.

Screen Overview ​

Orders List

The screen displays a list of all orders with key information:

ElementDescription
Order IconIcon representing the order. A check mark on the icon means the order has been delivered
Customer NameCustomer who placed the order
Date and TimeWhen the order was created
Total AmountTotal value of the order in local currency
Total BarShows the total of all listed orders

Main Usage ​

Browse Orders ​

  1. Scroll through the list to see all orders
  2. Each order displays the customer and amount
  3. The bottom bar displays the total of all orders
  4. Delivered orders are marked with a check on their icon

Open an Order ​

Operation details
  1. Tap the order
  2. You will see the operation details:
    • Order items
    • Quantities
    • Unit prices
    • Total amount and amount paid

Create a New Order ​

New order
  1. Open the customer and tap the floating button, then choose Order
  2. Select a delivery date
  3. Add products:
    • Filter the products with the category tabs, or use search and barcode scan
    • Use the quick buttons to add quantities to each product
    • The price and available quantity are displayed for each product
    • To enter the quantities requested by the customer yourself, tap the product to open its details, type the quantity (units or packages) and confirm
Item details
  1. Check the total at the bottom of the screen
  2. Tap the confirm icon at the top right to save the order

Deliver an Order ​

Deliver an order
  1. Open the order
  2. Tap the floating action button at the bottom right
  3. Fill in the delivery form (for example, the amount received) and confirm

When the order is delivered, a delivery note is automatically created from the order.

Edit an Order ​

  1. Open the order
  2. Tap Edit
  3. Adjust quantities or items
  4. Tap Save Changes

Synchronization ​

  • Orders sync automatically with the server
  • Offline orders are cached and synced later
  • An order in light gray is not yet synced with the server
  • An order in dark gray is synced

Next Steps ​

Need more help? Contact our support team