Supplier Returns
This guide explains how to record product returns to suppliers in Distritour.
Access
In the left sidebar, go to Operations, then click on Supplier Returns.
Overview
The supplier returns page displays a table with all recorded returns.
Main columns:
| Column | Description |
|---|---|
| ID | Unique return identifier. |
| Supplier | Supplier receiving the returned products. |
| Amount | Total return amount (calculated automatically). |
| Date | Date and time of return. |
Creating a Return
Steps
- Click + Add or Create.
- Fill in the general information:
| Field | Type | Description |
|---|---|---|
| Supplier | Selection | Select the supplier receiving the return. |
| Operation Date | Date | Set the date of return. |
| Time | Time | Set the time of return. |
In the Products section, add items to return
Click Save to confirm the return.
Use Cases
- Returning defective products.
- Returning non-conforming products.
- Generating refund requests.
Change History
Every change made to this record is captured automatically, for example a change to the quantities, prices or items of an operation, or the amount paid.
The changes can be seen in the change history table, on the operation page. For each change, it shows:
- what happened (added, modified)
- the field concerned, with its old value crossed out and its new value
- the user who made the change and the date and time
This lets you know who changed what, and when.
